Shipping policy
Shipping Policy
Last updated: May 23, 2026
Thank you for shopping with Tuvira global. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Shipping Coverage
We currently ship orders only within India.
At this time, international shipping is not available.
Order Processing Time
- Orders are generally processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- COD (Cash on Delivery) orders may require phone verification before dispatch.
Please note that processing times may vary during:
- High order volume periods
- Sales and promotional events
- Festivals or holidays
- Unexpected operational delays
Delivery Time
Estimated delivery time is typically:
- 5–7 business days within India
Delivery timelines are estimates and may vary depending on:
- Customer location
- Courier partner availability
- Weather conditions
- Government restrictions
- Other unforeseen circumstances
We are not responsible for delays caused by courier companies or events beyond our control.
Shipping Charges
Free Shipping
We offer free shipping on orders above ₹500.
Standard Shipping Charges
Orders below the free shipping threshold may include shipping charges, which will be displayed during checkout.
Courier & Logistics Partners
We may ship orders through trusted courier partners including:
- BlueDart
- DTDC
- Delhivery
- XpressBees
- Ecom Express
- Ekart
- Amazon Shipping
- Shadowfax
Courier partner selection depends on:
- Delivery location
- Service availability
- Operational requirements
Order Tracking
Once your order is shipped, tracking details will be shared through:
- SMS
- Tracking page on our website
Please allow some time for tracking updates to appear after dispatch.
Cash on Delivery (COD)
Cash on Delivery is available on eligible orders.
Important COD conditions:
- No extra COD charges apply.
- COD orders may require phone verification before shipment.
- Orders will be dispatched only after successful verification.
We reserve the right to cancel COD orders that cannot be verified.
Incorrect Address & Delivery Issues
Customers are responsible for providing accurate shipping details.
If incorrect or incomplete address information is provided:
- Delivery may be delayed or failed
- Additional shipping charges may apply
- Re-shipping charges may be applicable
Tuvira global will not be responsible for losses caused by incorrect customer information.
Failed Delivery Attempts
Courier companies may attempt delivery multiple times.
If delivery fails due to:
- Customer unavailability
- Incorrect address
- Refusal to accept the order
the package may be returned to us.
Additional shipping charges may apply for re-dispatch requests.
Damaged Packages
If your package appears damaged at delivery:
- Record an unboxing video immediately
- Contact us within 5 days of delivery
Claims without a valid unboxing video may not be accepted.
Delayed or Lost Shipments
While we work closely with courier partners to ensure timely delivery, delays may occasionally occur.
If your shipment appears significantly delayed or lost, please contact us and we will assist in resolving the issue.
Contact Us
For shipping-related questions or support, contact us:
Tuvira global
Email: Tuviraglobal24@gmail.com
Phone/WhatsApp: +91 9967674436
Business Address:
Tuviraglobal
Fortune Sai Balaji Apartment
Gujarwadi Road, Khopde Nagar
Katraj, Pune – 411046
Maharashtra, India
Support Availability: 24/7